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Common questions about the WhiteBIT Market-Making Program.

Eligibility and onboarding

Market-Making Program eligibility

The program is intended for professional liquidity providers, and access is arranged during onboarding. Apply by emailing institutional@whitebit.com with trading-volume history and target markets. See the Market-Making Program overview.

Colocation access

Colocation is provisioned by the dedicated account manager, who supplies the AWS region, availability zone, and connection endpoints during onboarding. See Colocation.

Program terms

Maker-fee rebates

Maker fees are tiered by 30-day rolling volume, with separate breakpoints for spot and futures; a negative maker fee is a rebate paid on filled maker orders. Rates and breakpoints change over time — see the Market-Making Program page and the trading fees page.

Program benefits beyond fees

The program adds colocation, a dedicated account manager, cross-marketing support, and sub-accounts for strategy separation. See the overview.

Integration

Colocation endpoint coverage

Colocation exposes a subset of the API — spot trading, collateral trading, and utility endpoints — reachable from inside the matching-engine zone; other endpoints use the standard API. See the Market Maker integration guide.

Bulk quoting

Up to 20 limit orders can be placed in a single request for atomic quote-ladder placement, and orders can be requoted by client order identifier. See Quoting strategy.

Placing and canceling orders over WebSocket

From September 2, 2026 (global platform only), orders can be placed, modified, and canceled over the same authorized WebSocket connection that carries market data, as an alternative to the REST order endpoints. REST stays preferred for atomic bulk quote-ladder placement and the kill-switch deadman timer; the socket suits low-latency single-order placement on one connection. See Placing and canceling orders over WebSocket.

Safety mechanisms

Disconnect protection

WhiteBIT provides no automatic cancel-on-disconnect; the per-market kill-switch is the safeguard. See Monitoring and safety.

Self-trade prevention

Two-sided quoters can match resting orders on the same account; the STP mode set at order placement determines which side is canceled. See Self-Trade Prevention.

What’s next

Overview

What the Market-Making Program provides and who it is for.

Integration

The quoting loop, colocation, and safety mechanisms.

Partner FAQ

Cross-cutting answers shared across programs — KYB, sandbox, fees, and rate limits.